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PTFAQ
AHEEX is a modern AI-powered crypto investment platform that operates on decentralized exchanges (DEX). The platform provides users with access to automated trading strategies driven by proprietary algorithms designed to generate stable returns across different market conditions.
AHEEX utilizes advanced AI algorithms to manage invested digital assets. Funds are allocated across trading, liquidity, and strategic investment operations on decentralized markets. The system continuously analyzes market data, liquidity flows, and volatility to optimize performance and manage risks automatically.
Any person aged 18 or older can become an AHEEX client, regardless of citizenship, location, or previous experience. You do not need specialized education or a professional background. The only requirement is compliance with the platform rules and proper use of the investment tools provided.
Registration is quick and free. Click the "Sign Up" button and complete the form that opens. Review and accept the Terms of Service and Privacy Policy. Save your login credentials securely. After submitting the form, follow the instructions sent to your email to confirm and activate your account.
The platform does not block registrations from the same device or IP address. However, it is not allowed for one person to create multiple personal accounts. Family members may register their own accounts independently. To avoid issues, please enter accurate information during registration. In some cases, the administration may request identity verification to prevent abuse, and accounts may be temporarily suspended during the verification process.
Yes. We recommend updating your password regularly to strengthen account security, reduce the risk of unauthorized access, and protect funds stored in your account.
The email address provided during registration is used as your login identifier and cannot be changed directly in the profile settings. If you need to update your email, please contact the support team for assistance.
Use the password recovery feature on the login page. After activation, you will receive step-by-step instructions by email. Follow them carefully to restore access. If you face any difficulties, please contact technical support.
Yes, account deletion is possible. Before requesting deletion, please ensure there are no active investments and no remaining funds in your balance. If you have active deposits, wait until they mature and withdraw all available funds.
To proceed, log in to your account, fill out the contact form, and send a request to support asking to close your account. You may be asked to provide a confirmation passphrase to verify ownership. After verification, support will complete the deletion request.
Log in to your account and click the "TOP UP" button. In the form that opens, choose a payment method and enter the amount you want to deposit. Complete the payment following the provided instructions and wait until the funds appear on your balance. Then go to "My investments", select an investment plan, enter the amount, and click "Start Investing".
For example, if you invest $10 000 into the PRO-MINI plan, you will receive $75 per day for 180 calendar days. At the end of the term, your principal is returned to your balance (if the selected plan includes principal return). Your total profit for the term will be $13 500. When the plan expires, it closes automatically and you can withdraw or reinvest your funds.
The platform supports deposits in the following crypto assets: Bitcoin, Litecoin, Dogecoin, Tron, USDT-TRC20.
Most deposits are credited automatically after the network confirms the transaction. Some networks (for example BTC) may require additional confirmation time, and in rare cases processing can take up to 24 hours or longer. If your deposit is not reflected in your account within 15 minutes, please contact support.
Minimum investment amounts are specified in US dollars and depend on the selected investment plan. You can review the minimums and conditions on the Home page of the platform.
No. The principal remains locked for the entire duration of the selected investment plan and cannot be withdrawn before the term ends.
Yes. You can activate new investment plans using funds from your account balance, including profits from investments and affiliate rewards. Loyal users may also receive access to special reinvestment conditions according to the platform’s loyalty mechanics.
There is no limit on the number of investment plans you can activate. You may run multiple plans simultaneously.
To withdraw funds, log in to your dashboard and click the "Withdraw" button. In the form that opens, select the payment method and enter the amount you want to withdraw. Before confirming, ensure your wallet address is added in the "Wallets" section of your profile settings. Submit the request by clicking "Withdraw" and wait until the payout is completed.
The minimum withdrawal amount depends on the currency of the transaction:
| Currency | Min. amount |
|---|---|
| Bitcoin | 20 USD |
| Ethereum | 20 USD |
| Litecoin | 20 USD |
| Dogecoin | 20 USD |
| Tron | 20 USD |
| BNB | 20 USD |
| USDT-TRC20 | 20 USD |
| USDT-ERC20 | 50 USD |
No. Withdrawals can only be made using the same currency and network that was used for the initial deposit. Therefore, changing the payment method for a withdrawal request is not available.
Withdrawals are typically processed quickly, however some blockchain networks may require additional confirmation time. In certain cases, processing can take up to 24 hours due to network load, technical issues, or force majeure circumstances. If your payout does not arrive within this timeframe, please contact support.
You need to contact Customer support and report a problem.
Yes. AHEEX offers a multi-level affiliate program that allows registered users to earn additional income by inviting new clients and partners. Affiliate rewards are generated from investments made by users in your referral network. Full affiliate terms and reward structure are available on the Home page of the platform.
Your referral link is available in the "Affiliate system" section of your dashboard. There you can also view your partner status, referral statistics, and details about the users you have invited.
No. The platform rules prohibit creating multiple accounts for one person using referral links. However, your friends, relatives, and acquaintances can register as your referrals.
Affiliate rewards are credited when your referral makes a new investment deposit. Commissions are paid directly to your account balance. The reward amount depends on your partner status and the level of your referral within your affiliate structure. Active partners may also receive additional bonuses based on the total investment volume generated by their network.
No. You can participate in the affiliate program without making a personal investment. After registration and account activation, you may start earning by inviting new referrals.
The platform is hosted on protected infrastructure and uses encryption to store sensitive information. Databases are safeguarded against unauthorized access. The platform’s policy does not allow transferring or selling users’ personal data to third parties.
To improve your account security, we recommend changing your password regularly and using strong unique credentials. You can also enable additional authorization via email. When enabled, a verification code will be sent to your registered email each time you log in.